A TED Talk, Desert Island Discs And The Telephone.


Recently, I viewed a TED talk by Simon Sinek entitled “How Great Leaders Inspire Action”. For me, this is a jaw dropping talk that I have now watched several times and made copious notes in my journal which, has provided food for thought, or to put it another way, has nourished the mind. In just a few minutes Mr. Sinek defined the difference between leadership and being a leader. He goes onto explain that people don’t buy what you do; people buy why you do it! If you can internalise this brilliant eighteen minute talk you will understand why some people merely view our opportunity as a means to help consumers save money while making a commission and others are driven by the understanding that they can help hundreds, if not thousands, of people through the power of time leverage, improve their disposable income, change their lifestyle and ultimately build a strong, residual financial wall that will protect them and their loved ones against the uncertainties of the future. According to Mr. Sinek it all starts with WHY?

View his talk http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html

Desert Island DiscsThe other day I had a fairly lengthy drive and I listened to a  couple of podcasts of my favourite  radio program, Desert Island Discs. One featured an eminent cardiologist, Jane Somerville and the other featured Carolyn McCall who is the CEO of Easy Jet. I had to stop at a service station, not to fill up my car, but to fill up my journal with some choice “nuggets” that will be the start of some ideas for our business. It’s my belief that through the use of a journal and having it with you it will encourage you to be more observant during the day and could lead you to become a little more creative in your thinking.

I use my journal to record important telephone conversations. Currently I’m working with a number of team members. Some are very new and others have been with Diana and I for many years. To help me keep track of these varied conversations I keep notes of reviewed and expected activity. This type of note taking then allows me to coach those that I’m working with in an efficient manner rather than trying to remember what the agreed activity would be. Years ago my mentor told me to stop operating from thought and to operate from document. Documentation beats conversation every time! Just a couple of minutes of note taking can replace hours of sloppy conversation.

Before I make a phone call I invariably write an agenda in my journal. So, when I speak with my team member having exchanged pleasantries, I’m able to get right down to the nitty gritty. It makes for really interesting follow up calls when you say to your team member, “Those five things we discussed last Tuesday, how are you getting on?” Your team member responds with “What five things?” and you reply, “Let me see, I made a note in my journal.” The team member now knows that they are in trouble!

Some of my journals are stuffed with photographs, articles I’ve torn out of news papers, diagrams, sketches, doodles and of course my goal and contact list. Finally, why do I keep a written journal rather than an electronic one? It is a scientific fact that the material that you write or handle will be with you for much longer that the information you enter through a keyboard into an electronic device. It’s very satisfying leafing through a completed journal, numbering the pages, creating an index and adding your completed journal to your growing library of treasured material.

Until my next post……………..Toodleoo!

3 thoughts on “A TED Talk, Desert Island Discs And The Telephone.”

  1. Hello Clive and thank you once more for a thought provoking article regarding keeping a journal. Personally I keep my notes on the blackberry (still in my opinion the best business smart phone out there, but that is an opinion).

    When I had a health scare in 2012 I discovered a large number of perceived “facts” about the medical industry – in particular drugs – were based on flawed data and I wonder if you could point me to the source of the scientific data regarding writing or handling data being with you longer?

    TTFN

    Like

    1. Hi Chalky,

      The problem I have with a blackberry or any other electronic device is that they don’t feel or smell like a leather journal and I enjoy writing with a really good writing instrument (I have been a Mont Blanc collector for several years) and my good lady wife, Diana, a.k.a. She Who Must Be Obeyed, presented me with a beautiful one for my 65th birthday. In terms of scientific data that you asked for there’s yards of it on the net. Obviously some of it is half baked but there does seem to be a consensus among the cognitive sciences that the movement of the hand over paper increases and strengthens the impression in memory as the act of writing creates more brain activity than entering data. In other words writing is harder to do than typing so the meory is stronger. If you “Google” this stuff there’s plenty out there that will keep you busy for months!

      Like

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